Hardware and Software Support

Services SMS provides include technical installations, operations, troubleshooting, and maintenance of hardware and software components supporting and defending Government operated Local Area Network (LAN), and by extensions, the Department of Defense (DOD) Non-secure Internet Protocol Network (NIPRNet) from unauthorized or inadvertent modification, disclosure, destruction, denial of service, and use in accordance with federal regulations. SMS provides installation technical support in troubleshooting and correcting problems associated with unclassified networks and computers as directed by our clients. We also provide installation and technical support to peripherals connected to our customers’ networks, including mobile devices and printers.